VMworld 2011 Video: VMware Unified Communications

Gabe Knuth talks with VMware's Mike Coleman about a little-known VMware View feature called Unified Communications.

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This is nice. Something I was talking about with our soft phone providers for years.

So where is the equivalent in XD? And the million dollar question: Will MSFT adopt their Lync client to this?


So it takes the Audio stream, and passes it in native format to the client device where it is decoded? Wow, that sounds quite a bit like SpeedScreen Multimedia Redirection in MetaFrame XP FR3.

Citrix has already passed this level of integration with XenDesktop and is now pursuing Video calling aggressively. We demonstrated this at Cisco Live for the last 2 years in the Wyse booth using Cisco Unified Communications and XenDesktop.

Most recently with XenDesktop 5.5 Citrix has added UDP/RTP support which will avoid placing the IP Phone traffic inside TCP as well as passing through the native codecs. There are also updated voice codecs that Citrix has developed to reduce the bandwidth requirements beyond native Windows formats.

All this work Citrix has been doing allow them to seamlessly integrate with the soft phone without requiring any special changes to the application.

VMware on the other hand developed their own API, that softphone vendors have to target with their products in order to support. This means that VMware will have to drive adoption of their API's with Cisco, Microsoft and many others to get full value out of this solution.

Good question about Lync above, we've been helping customers with that too: support.citrix.com/.../CTX128831


@robidog - Unified Communications includes both audio and video and always has.

Not sure why anyone would be surprised that UDP/RTP traffic should be used for VoIP/Video or real time communications traffic.  VoIP is mature technology (10+ years) and UDP/RTP has always been the default choice for the protocol.  

Stay tuned for information on MS Lync

I prefer to not comment on others solution, unlike other people who look to mislead.


Also shown at the booth was Mitel's Single Sign On (SSO) solution with VMware View desktops.  As users log onto different View desktops, their +E.164 number follows them, whether they are using their soft phone inside a View desktop or a desktop phone.  This solution is ideal for mobile users that commonly travel between offices, such as consultants.