Gabe and I have both written that we believe that 2014 will be the "Year of Daas," (desktops as a service), or at least the "year that everyone is talking about DaaS." I've started talking about this in meetings I've been having in the Bay Area over the past few weeks, and several people asked me what types of providers customers might consider for DaaS.
It's an interesting question and one that I'd like to pose here. If you're considering DaaS for yourself or for your customers, what do you look for in a DaaS provider? Will you go for one of the bigger names, like VMware/Desktone or Dell? Or will you look to a smaller company—perhaps a more traditional local consulting company who also expands to providing desktops as a service?
Put another way, who do you trust to deliver your desktops?
There's a lot that goes into this. The obviously things to think about are security and reliability. But considering huge providers are still susceptible to security breaches, and giant companies can still go out of business, picking a big company doesn't necessarily protect you against that.
Maybe you're looking for a provider who can give you a more complete packaged solution? Do you just want someone to run your desktops, or do you also want them to manage them? And what about your applications? If you just outsource your desktops to the cloud without outsourcing your management and application delivery, do you actually get any value from the DaaS provider?
So what do you think? Big company or small? Fully managed desktops or just a bare Windows environment?
And when it comes time to choose a provider, what do you look for? Reputation? Price? Geographic location? Someone you've worked with in the past?