LogMeIn.com to Compete with Citrix GoToMyPC

A new service from 3am Labs called LogMeIn.com is taking on Citrix Online's GoToMyPC.

A new service from 3am Labs called LogMeIn.com is taking on Citrix Online's GoToMyPC. Here's the kicker: LogMeIn.com is 100% free. Their more advanced version is $13 per month compared to $20 per month for GoToMyPC.

A 12-month subscription to LogMeIn is $100, compared to $180 for GoToMyPC. The features of each service appear to be about the same. (LogMeIn features | GoToMyPC features)

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This message was originally posted by an anonymous visitor on September 3, 2004
I spent an hour Or more) trying to install logmein. Had to call customer service and they couldn't figure it out. Not impressed.
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This message was originally posted by an anonymous visitor on September 3, 2004
its the old Tarentella vs MPS question. If you look for a stable company to "host" your environment...its not a question.
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This message was originally posted by an anonymous visitor on September 3, 2004
LogMeIn totally Rocks!! Within a few minutes, the software was installed and I remotely connected and could do all sorts of stuff without seeing the remote desktop like: share files, search and change the registry, add user accounts, checkout CPU and memory load charts and more, check event viewer, stop and restart services, change my admin password, and much much more! The pricing is about the same as G2MYPC -- $199/yr for 2 PCs, but with much more info and capabilities. Check out the screenshots on their website for what the experience is like! Rock solid with 256-bit encryption! I used G2MYPC for a year and it was nice to have . . . nicer if your company pays for it!
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This message was originally posted by an anonymous visitor on September 8, 2004
I've been paying for Gotomypc for about 3 months. I set up the free beta logmein in about 30 seconds (I don't know how somebody spent more than an hour trying to set up, my grandmother could have done it). It was essentially the same process as gotomypc to set up, but obviously free is a lot more interesting. I'm going to actually try their pro because file synch sounds interesting (I think it means I can create two computers with the same files)?
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This message was originally posted by an anonymous visitor on September 18, 2004
i think especially remotelyanywhere rocked everything else in the past (im not up to date these days about this industry), they had the best interface, best analysis tools, all detailed information about the remotebox just anything and has been available through a simple java applet with high security.

wonder why these other companies all came up way later like logmein or now citriy with their stuff.

wasnt remotelyanywhere or even pcaw good enough? what do you guys think?
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This message was originally posted by an anonymous visitor on September 22, 2004
Only difference is LMI works with a gateway and RA is P2P.
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This message was originally posted by an anonymous visitor on November 12, 2004
no comment
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This message was originally posted by Protronics on November 18, 2004
I had to run a system repair after installing this software. It forced an endless cycle of login/logout in Windows XP Pro. I was not pleased.
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This message was originally posted by an anonymous visitor on November 26, 2004
I used to run around a few pcs (some in LAN) to do maintenance and configs, but since installing LMI in all of them, i hardly hv to move from my chair, except when the ADSL modems hangup (why using LMI will occasionally cause this problem is still a mystery). This is the best way to save time and money (it's FREE) and be more productive.
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This message was originally posted by Visitor from Norway on December 2, 2004
Have installed the free version on a XP box with no problems. Remote control from W2K, XP through firewall and proxy..I am pleased.
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I found a new method of having my files everywhere that's nothing like GoToMyPC, LogMeIn and the likes. In a nutshell, it's a software that syncs your files automatically across the network between the PCs you're using. Check out http:
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I have been experiencing a whole series of Windows XP crash/reboots. I am beginning to suspect that it could be LMI causing it as I am more recently getting mesages saying that the LMI Mirror display is a problem with my setup. Also the driver is not digitally signed. Anyone else getting this?
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Also had install problems with LogMeIn, though free is good :)
I am considering using Remote Desktop instead of GoToMyPc, which I currently use, but am unsure of the security. GoToMyPc offers "128-bit end-to-end encryption" (source GoToMyPC info page ), but does remote desktop?
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Remote Desktop requires TCP/3389 to be open inbound on your firewall.

That might be a limiting factor.

Shawn
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I use VNC which I love because its a small appand it has a java applet so you can access your pc with any browser. Only problem is you have to open a port thru the firewall. It uses no cpu cycles and about 3868K memory.

I installed LMI and it works great, and you dont have to open any ports. The only thing I noticed is that its a CPU HOG! In XP, under task manager, it shows as:
logmein.exe 50%cpu 13000K memory
logmeinsystray.exe 0%cpu 7500K memory

50% cpu load! Thats horrible!

thoughts?

Tony
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What about I'm InTouch - Remote Access Software - Give it a try - 50% off

For a limited time only I can offer you a 50% discount off our regular price of $99.95US. That means you will only be paying $49.95US per PC for remote access.

Click on the link below to download a free 30 day trial and try out the latest release of I'm InTouch - Version 4.
http://01ftp.01com.com/wrappers/iit_dd30.exe

Best Regards,

Dale D'Sa
01 Communique

Toll-Free: 1-800-668-2185 X 355
dale.dsa@01com.com
www.imintouch.net/dale/offer.asp
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dameware is good. It can install as a remote service if you're an admin. It has a remote clipboard feature and several remote tools that are also useful. I think its $300/5 admins. It has some version upgrade issues. i don't think they know what backward compat means..but its good otherwise. http://www.dameware.com/

radmin 3 I think is better than vnc. It looks almost the same and its also a chunky process, but the performance is better with screen paints. at least for me, vnc sometimes erases parts of the screen along the mouse path - or was that just a special feature for me? It has problems with resizing and every now and then the keyboard cuts out. It also doesn't have a clipboard feature or a remote install. -and its got a voice chat feature for what thats worth.
http://www.radmin.com/radmin/

to me, the rdp/rdc mmc snapin is just as good- connect to the console with rdp performance and no extra services. life is good.
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Dameware requires a port to be opened too (TCP/6129). The user is looking for a browser based remote control solution. Citrix owns GoToMyPC/GotoAssist, etc. which I think is pretty decent for the few months that I've been using it at one client site.

Shawn
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woops, missed that. radmin requires a port open as well. gotoassist is the way to go.
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I prefer RemotePC (http://www.remotepc.com). For $9.95, they offer remote access at best prices and have similar features. I especially like the free 5GB online storage integrated with Remote Access and proxy support. It was faster to connect vs gotomypc and others.
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LogMeIn.com is the best product I have tried. It is easy to use and very robust. The other products only work if someone is actually logged into the system. LogMeIn runs as a system service, so you can come off a fresh reboot and log in... It is very powerful. Maybe someday we will see a product that lets more than one person use an XP box concurrently (some sort of LogMeIn_TerminalServerEdition.com),
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You mean something like this: http:
Shawn
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I recently deployed logmein.com free software on a network I maintain. In my opinion this system is totally brillent, it lets me take control of users desktops remotly, even through firewalls/proxy etc. Also and important to some people, it works on windows 98, Me, 2000, and XP. Perfect.
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Here's what made my decision to choose GoToMyPC. PC Magazine wrote: "Despite its many imitators, GoToMyPC is still the most effective remote control tool on the Web—and the easiest to use. You can tap into a remote PC from any Java-enabled browser, freely navigating its OS as if it were right there in front of you."
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There are two new solutions:

LogMeIn IT Reach for administrators an internal IT departments.
http://www.LogMeInITReach.de

LogMeIn Rescue for IT consulting, hard-/software vendors, help desk support and support outsourcing.
http://www.LogMeInRescue.de
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We now have remote printing

Check out version 5.0

Best Regards,

Dale D'Sa
01 Communique

Toll-Free: 1-800-668-2185 X 355
dale.dsa@01com.com
www.imintouch.net/dale/offer.asp

Download a 30 day trial of latest version of I'M INTOUCH - Remote Access Software - NO CREDIT CARD REQUIRED
http://01ftp.01com.com/wrappers/iit_dd30.exe
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I do a lot of trouble shooting for friends and family. So I thought I'd give LOGMEIN a try . Very easy to install. I installed it on a Win XP Home and Win XP Pro machine. Only problem I had during install was on the XP Home machine. I got a message about the server name or proxy could not be resolved. I turned off Zonealarm, installed, then turned zonealarm back on.
The XP Pro machine had zonealarm too, but no problems at all.

This will make supporting family and friends so much easier.

Great tool.

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further there is no need to configure your firewalls and go through port settings.
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RemotePC would be a great option compared with GoToMyPc or LogMeIn as it has enforced 128-bit RC4/SSL encryption to ensure security and it is affordable at $9.95/month.
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This [link=http:
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I get the same problem. Its asks for a lmi mirror driver and reboots.
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So can remotely anywhere which is another product offered by the logmein folks. However, I wish
it provided a less than administrative interface. I've tried creating local accounts with different permissions but not go
likely, due to all the client side scripting that is provided within the app to do just about anything.


How do these strictly remote control apps work? You have to pay a monthly subscription? So you access your computer view their website? What are they using... asp or php? I guess this is lastest and greatest method due to transparency to the end user right? Still, don't you need to forward ports on your router?
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ORIGINAL: Guest

How do these strictly remote control apps work? You have to pay a monthly subscription? So you access your computer view their website? What are they using... asp or php? I guess this is lastest and greatest method due to transparency to the end user right? Still, don't you need to forward ports on your router?


Most of them work on a subscription style service.  They usually work by one of two means:

1) You have a host process running on your computer that keeps an established session to their servers to allow remote control at any time that you wish. (ala GoToMyPC)

2) You have a web site that a customer of yours visits and submits their info and confirms that they want to be remote controlled (this is when the session is established) and the remote control is allowed (ala GoToAssist).

The Citrix Online products do not require a port to be opened in the firewall because the client is establishing an outbound session to the Citrix Online servers which then allows the communication to come back in.  Citrix is basically proxying the remote control session through their server infrastructure.  Some of the other remote control products that are out there require a static port mapping to always be available in your firewall, etc.  They will be less likely to work over NAT'd connections because they don't work on the basis of estalished ports which almost every firewall will work with.

I believe the Citrix online solution is Java-based.  Other's may be ActiveX or may require a client installation or something like that.

Shawn
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keyword being java enabled!
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as soon as I fell in love with this product my customer's security group blocked the website. bummer.
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Go2mypc has been our solution of choice for connecting from anywhere since introduced. We use vnc over vpn for day-2-day stuff and they work fine togetner. However, a recent evaluation and deployment of Remote Desktop has really  been an issue. Apparently neither Go2mypc or vnc work with Windows Terminal Server which is activated in XP when Remote Desktop is enabled. WE thought that RDT would be a good backup to vnc or vice-versa but I can't kill TS remotely so I have to travel to that location in another state unless someone has any other ideas?
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LogMeIn is great if you want to remotely ADMINISTER a PC, but if you want to give other people limited access to your own PC it starts to fall apart. You can have secondary (non-admin) users on your LMI account, but you're not able to prevent them from accessing the admin area of your PC. SERIOUS SERIOUS flaw! With multiple PCs you can't see which are busy and which aren't. Primary users can set up a desktop icon to a remote PC but secondary users can't. I've had all kinds of problems with all the fiddly options that they have. In summary, LogMeIn FREE is great if you want to do something simple. If you want to do anything more complicated - forget it. And don't bother paying for LMI Pro unless you ABSOLUTELY need to be able to file transfer or print - it's simply not worth it. It was the most complicated and confusing product test I've ever done.
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You can always log in as the remote desktop "console" user. This user will force a log out of the console user session and can never be blocked. Then you can open up TS manager and kill any connections.
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ORIGINAL: Guest
Apparently neither Go2mypc or vnc work with Windows Terminal Server which is activated in XP when Remote Desktop is enabled.


GoToAssist.  Alternatively, if your users are savvy enough and you've got a routed non-firewalled network (or at least one that can open remote desktop in), you could walk them through setting up Remote Assistance.  Remote Assistance is based on RDP, but allows the active session to be remote controlled as opposed to locking out the user.

Shawn
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From an IT admin standpoint, is there any way to block the remote access solutions such as Logmein or PC Anywhere? I really don't want users penetrating through the firewall. What would your recommendations be? Thanks!
 
Al.
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ORIGINAL: Guest

From an IT admin standpoint, is there any way to block the remote access solutions such as Logmein or PC Anywhere? I really don't want users penetrating through the firewall. What would your recommendations be? Thanks!



Option 1:  Disable all internet access.
Option 2:  Lock down your desktops extremely tightly.  Disable all ActiveX support, disable Java, etc.
Option 3:  Block all known Remote Access solutions at the internet gateway/proxy server.

Shawn
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In addition to logmein, you may try a R-HUB remote support server. It works on both MAC and Windows.


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