If you’re free next week, Shawn Bass is giving his 5-day independent Citrix class in Las Vegas

For the past five years or so, I've been teaching my independent 5-day Citrix XenApp master class around the world. About three years ago Shawn Bass started teaching these classes too, and they've been well-received wherever we've taught them.

For the past five years or so, I’ve been teaching my independent 5-day Citrix XenApp master class around the world. About three years ago Shawn Bass started teaching these classes too, and they’ve been well-received wherever we’ve taught them.

Shawn’s teaching a class next week in Las Vegas, and he’s got some free slots for anyone who’d like to sign up last-minute. The class is $2895, and we bill it as an independent real-world class for Citrix XenApp.

If you can’t make it next week, Shawn’s planning on teaching a few classes in 2010, although the dates and locations aren’t finalized yet.

If you can attend next week, email Shawn, or visit his class information page on ShawnBass.com. (Hey, that website’s got a nice ring to it!)

From Shawn’s website:

This is the class you've been waiting for...

Originally developed by Shawn Bass, Brian Madden, and Dr. Bernhard Tritsch, Shawn is continuing to deliver this valuable training class now that Brian Madden Company is part of Tech Target.  This class is for people who want to learn how Citrix XenApp actually works and how to run systems in the real world. The courseware was developed by and is led by people who do this stuff day-in and day-out. It applies to all current versions of Presentation Server / XenApp, with focus is on PS4.5 and XenApp 5.0.

This class is not developed, approved, recommended, or endorsed by Microsoft or Citrix! It was developed by us and specifically designed to tell you what you need to know rather than what the vendor wants you to think. We talk about how the products really work.

This class is actually fun! No pointless, totally boring labs. This class is not about teaching you how to click your mouse in the Presentation Server Console. Instead, it teaches you what you need to know to design, operate, and troubleshoot real world Citrix environments.

Also, since this class is not from a vendor, we can talk about third-party tools that people really use. Citrix is great, but it's not the be-all end-all. We'll look at what real companies are doing to solve their challenges today.

This course is not focused on getting your Citrix or Microsoft certification. Instead, it focuses on what you need to know to design and troubleshoot real Presentation Server implementations. (Of course this class would be a great asset for any CCA, CCEA, or CCIA.)

Class Topics

The major goal of this class focuses on what it takes to design a solid XenApp environment. Everything covered is based on real designs from real customers. There are no fake labs that are typically so unrealistic. Some of the topics covered in this class include:

  • How Citrix fits into the application delivery space and where they're headed as a company.
  • Next generation Terminal Services and complementary products (Windows Server 2008, Citrix XenApp 5.0, Citrix project "Parra")
  • Future IT architectures through new virtualization, isolation and streaming technologies (OS Streaming, VDI, blade PCs, application streaming, Type-1/Type-2 Client Hypervisors)
  • Server design (partitions, drives, hardware, blades)
  • Network design (zones, data stores, farms, domains, server location)
  • License server design (database option, discovery, security)
  • Server sizing strategies and application installation
  • How to prepare applications before installing them on terminal servers
  • Deployment techniques (automated deployment, installation management, WMI)
  • Profiles, policies, and home folders
  • Printing (which printers should go where, drivers, replication, auto creation, third party products)
  • Client devices (thin clients vs. fat, how to evaluate)
  • ICA Client software (installation, management)
  • Web Portals (Web Interface / NFuse, Citrix Secure Gateway)
  • High availability and redundancy (load balancing, clustering)
  • 32-bit versus 64-bit -- selecting the right platform
  • Performance issues, getting more users on your server
  • Backup strategies

Who should take this class?

Make no mistake, this is an advanced class. It's designed for people who already know how to use Citrix and Terminal Server and who want to fill in the gaps in their knowledge. Most of the students are Citrix admins or people who work for consulting companies that offer Citrix consulting services.

How much Citrix do you need to know? That depends. Some people have attended (and liked) our classes even after having used Citrix for years. Other people were newer to Citrix. A lot of happy attendees remember WinFrame.

The bottom line is that we're not going to spend time going over the basics in this class. If you don't know how to publish an application, then this class is not for you.

Why is this class different than others?

This class is taught by a world-class, independent industry expert. There is no risk that you'll get some instructor who just came from the train-the-trainer class a week earlier. Shawn is a consultant who designs and troubleshoots Citrix for real customers. He is not career trainer and only does this class a maximum of four times a year. This means that this class is relevant to what's going on in the real world right now.

For the design portion of the class, we'll tackle real design issues. We'll discuss the various solutions in class along with the advantages and disadvantages of each solution. Students leaving this class will have real-world design experience, and they'll know how to tackle the tough problems.

All classes are limited to 16 students, so there is a lot of interaction between the instructor and the students.


Pricing varies by location and class type. US classes are USD $2895.

Class Schedule

This class is five days, Monday-Friday. On Friday, we'll finish up the "formal" coursework by 12:00 so that people can catch afternoon flights home. However, we'll stick around until 5:00 working with anyone who wants to cover any other topics or revisit anything we've covered in the week. We typically order pizza on Friday, and most students leave between 2:00 and 3:00.

Classroom Technology

We have a full Citrix environment set up that we can use during the class. However, we tend to spend most of our time at the whiteboard discuss architecture issues.

Also, since we have Internet access at each location, you can bring your own laptops (although they're not necessary for the class).

Audio Recordings

We use a digital audio recorder to record every single class. We then post MP3 versions of each module to a private website so that students can re-listen to key areas later on. (And no, these MP3's are not available for sale separately.) We also provide online access to the PDF of the training material for our students.


You can view the list of available classes below and purchase a seat online via Google Checkout.  Should you organization not be able to purchase via Credit Card, please contact Shawn via (shawn@shawnbass.com) for other payment options.

Group Discounts

If your organization has three or more people who are interested in attending this class, then you are entitled to a $250 discount per student.  Contact Shawn via (shawn@shawnbass.com) for registration and payment details.


You may cancel your registration for a full refund up to 21 days before the class. Within 20 days, a 50% refund will be applied. You will then receive a 50% credit if you register for an additional class within 6 months. (This essentially means that you can change your registration at any time without a cost penalty.)


A week before the class, we'll set up an email distribution list for the students of the class. That way, we can discuss details about what you want to get out of the class, products you're using, etc. In fact, the training material is customized for each class. Therefore, if there's something that you want to cover, we'll make sure that it gets covered. We'll also discuss class start times, directions, and any other information you might need.

Thursday Night Happy Hour

On the Thursday night of the class, we'll all go out for dinner and drinks. Those of you traveling with friends or spouses are welcome to bring them along.

About the Instructor

Shawn Bass is an independent consultant who's posted over 2,000 posts to the BrianMadden.com forum. He's spoken about Citrix throughout the world, including numerous BriForum's, two PubForum's, and two Citrix Synergy's. (Read Shawn's full bio.)

What past students have said about this class

We've delivered this training class over 50 times since 2004. There are over 600 IT Pros running around who are better at their jobs now. :)

"This has been hands-down the best class I've ever taken in my 20 years in IT"

"Amazing. Simply Amazing."

The bottom line

This class is nothing like you've experienced before. It's deep. It's technical. It's taught by an expert who does NOT work for Citrix. We've delivered this full five-day class more than 50 times since 2004. The feedback forms from the students are consistent: This class rocks!

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