GeekOut 365 video: Measure remote graphics response time with UXMeter

Use data to accurately determine the graphics response time from the server to the local computer.

After a brief foray into mixed reality, we’re returning to the GeekOut 365 primary focus: user experience.

This week’s webinar highlight is from Magnar Johnsen, a solutions architect at Firstpoint AS and a EUC technology specialist. He explains that it doesn’t matter how fancy or expensive a solution is if UX isn’t good, especially when the time comes to troubleshoot issues.

Given how integral UX is, Magnar decided to create a simple tool to help IT accurately measure input response time and frames per second, which he’s called UXMeter. There’s already an existing tool out there from NVIDIA, but it’s quite complex. There are two versions he’s working on: UXMeter Lite and Pro.

Watch Magnar’s TeamRGE webinar about measuring graphical UX here

UXMeter Lite measuring response time

UXMeter Lite is a free software-only version of the tool, while the Pro version is hardware-based. The former works with all remote protocols; it measures at the virtual level and can be deployed at remote locations. The paid Pro hardware version is more accurate since it measures at the physical level and also works with any remote protocols. The hardware is about the size of a deck of cards. It uses a microcontroller to emulate mouse clicks, and has a light sensor to measure the response.

Response time measurement device: UXMeter Pro

UXMeter Lite was nearing release at the time of the presentation, while the Pro version was at the prototype stage. I reached out to Magnar, who let me know that neither version of UXMeter has officially been released as of yet, but he is still working on them!

In his presentation, Magnar shows off a demonstration of both UXMeter Lite and Pro through an instance of Citrix Server in Microsoft Azure. In the remote window, he designed a crosshair interface, which helps to illustrate the input lag and response time when clicking or moving a mouse at the local computer and when the server registers the input.

With this tool, IT can determine where issues may lie in and optimize systems or fix issues. Check out the video to see more about how it works!

Response time webinar

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