Monday, August 6 was exactly 90 days since the keynote address at Citrix Synergy 2018 in Anaheim, California. On the stage on May 8, 2018, Chief Product Officer PJ Hough stated, “Everything that we’ve shown today here on the main stage of keynote [sic] is either already available or will be generally available in the next 90 days.”
Unlike many other industry keynotes, this session did not focus on long-term potential capabilities that might or might not come to market, but instead was crisp in terms of the new and soon-to-be-released technologies.
Let’s run a fact check to determine which announcements have come to fruition, as well as cover caveats and any items that aren’t ready for primetime.
The various announcements are graded based on the following:
- Fully or largely available
- Not available
Please note that the cloud components released on Monday, come in a slow, orchestrated rollout; thus, not everyone will have access to new features right away.
Citrix Workspace app: Check
As I discussed in my previous article about Citrix Workspace app, this product is a combination of marketing, rebranding, and a few premium features. Although the client-side component, i.e., Receiver, has not been released as the rebranded version, the cloud component is largely complete.
As such, we’ll give this item a check because all the components are in place.
Google Cloud: Check
Basic integration with Google Cloud was available prior to Synergy, so this was largely a marketing announcement.
Citrix Analytics: Check
Citrix Analytics has been in technical preview for several months, and v1.0 is available now. Please note that this initial release includes features such as notifying administrators, initiating session recording, blocking devices, and disabling users, and more features will be added in future releases.
Citrix Analytics is based on machine learning and targets enabling organizations to provide greater security and control of their internal data and perimeter. The Analytics data is based on the entitlement of the specific Citrix Cloud version subscription.
One hurdle for implementation is that it requires XenApp/XenDesktop 7.16 or later for on-premises integration. Considering that many organizations deploy the Long-Term Service Release (LTSR) versions of those products, which is currently version 7.15, the number of IT departments running a version that can correspond with Citrix Analytics will be small.
Endpoint Management (formerly XenMobile): Check
At Synergy, we were advised that Windows 10 with SCCM and macOS with FileVault encryption would be made available in short order, as well as support for Workspace Hub, Chrome OS, Apple tvOS, and Alexa for Business.
While some of these endpoints were supported prior to Synergy, as of the latest release, all of these endpoints are indeed available.
Citrix Cloud for Azure Government: Check
Citrix Cloud for Azure Government was available prior to Synergy; however, the minimum requirement is XenApp/XenDesktop 7.16. Again, for those that are using the latest LTSR version, it’s not compatible.
Cloud App Control: Check
Cloud App Control is a feature of the Access Control / premium NetScaler Gateway service and is available as part of all editions of Citrix Workspace. It supports not only single sign-on and integration of web apps, but also features such as watermarking. This too has been in preview since the Synergy timeframe and was released August 6.
SD-WAN Service for MSPs: Check
This was a marketing/pricing announcement that enables Citrix Service Providers to offer NetScaler SD-WAN based on monthly service pricing. There were no technological changes, and it was available prior to Synergy.
Intelligent Traffic Management (Cedexis): Check
As a follow-up to the Cedexis acquisition in February, Citrix has rebranded the offering as Intelligent Traffic Management. As such, this was a marketing announcement as opposed to new technical functionality.
ServiceNow integration: Check
Was ServiceNow integration committed as part of the keynote? There was some confusion about whether it was shown as a future technology or part of the 90-day commitment. It is indeed available as the IT Service Management (ITSM) Adapter Service (Workspace Integration with ServiceNow) in Citrix Cloud. Provisioning and managing Citrix resources has been taken to a new level of automation with ServiceNow integration.
Windows Server 2019 and RDMI Support: Pending, but that’s okay
Key future roadmap items, such as Windows Server 2019 and RDMI support, were clearly delineated as future capabilities and not expected as part of the 90-day commitment; nonetheless, they are indicative of a positive future trajectory.
Rumors from behind the scenes indicate that quite a few people put in extra hours to make all these capabilities available, and it is evident that the bold technology commitments made during the Synergy keynote have been fulfilled within the stated timelines. Congratulations to Citrix for achieving this level of success.