I am being forced to find a new location for my upcoming London Citrix design class. Citrix contacted the training company that I rented the room from and told them that they were not allowed to rent the room to me.
Citrix has a history of locking people into exclusive contracts. It seems that when a training company signs up to become a Citrix Authorized Learning Center (a “CALC”), they sign an agreement stating that the only Citrix training they will offer to the public will be Citrix Authorized Courseware.
In my case, I chose to develop and deliver my own Citrix training class. I offer the 5-day class throughout the world, and I rent out training rooms in the cities where I offer the class.
Computer training companies must be authorized by a vendor to be able to offer that vendor’s classes. Most training centers are authorized by Microsoft, Citrix, Novell, Lotus, CompTIA, etc. However, not all training rooms are used on all days, so these training centers also rent out empty rooms when not in use. This is how I get space for my classes.
My London Citrix training course was scheduled for InterQuad Learning Center in London. I use a training coordination company called Training Coordination Professionals (TCP) to find training space for me in the cities in which I want to offer my class.
TCP has a standing relationship with InterQuad, and I booked my space at InterQuad via TCP a few weeks ago. However, once InterQuad learned that the room they rented out would be used for a Citrix training class led by me, they contacted TCP and told them that I could not use their facility. InterQuad and TCP went back and forth a few times, but after speaking with Citrix for a few days, InterQuad told TCP that they could absolutely not allow this class to proceed due to a conflict of interest.
According to InterQuad, Citrix is not allowing them to host my class since it's not authorized, even though all I'm doing is renting a room from them. (My class does not show up on the InterQuand website, so I'm not exactly sure how this is a conflict for them.)
I should point out that I’ve worked with TCP for a while and they’ve been great—this has nothing to do with them. I haven’t worked with InterQuad before, although I don’t think this is their fault—they’re certainly stuck between a rock and a hard place. I think this situation exists because Citrix wants to control the messaging about their products, and they don't want independent and unathorized classes teaching anything that might not fit their official corporate message.
On a final note, my London class is almost sold out, so if you're planning on attending you should contact me to reserve your seat soon. Past students have received tremendous value from my classes, and everyone who attends will leave the class with a solid foundation for Citrix MetaFrame Presentation Server—whether Citrix helps us or not.