Citrix Changes Failed License Server Threshold from 96 Hours to 30 Days!

From a note Citrix sent to their channel: -----IMPORTANT CHANGES to the license management system for MetaFrame Presentation Server 3.0 and MetaFrame Conferencing Manager 3.

From a note Citrix sent to their channel:

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IMPORTANT CHANGES to the license management system for MetaFrame Presentation Server 3.0 and MetaFrame Conferencing Manager 3.0!

With the release of MetaFrame Presentation Server 3.0 and MetaFrame Conferencing Manager 3.0, Citrix introduced an improved licensing management infrastructure, which requires the deployment of a license server. We've been getting some very clear messages from our customers that this new license server could be a single point of failure and a potential vulnerability. In the event of a license server failure, we currently provide a 4 day grace period that permits customers to continue using all licenses. While this addresses certain failure scenarios, not all customer requirements are met.

Effective August 19th, we will be increasing the grace period from 4 to 30 days. This new grace period provides an extended time to resolve any fault conditions, whether they are related to license server hardware, license server software or network failures. This approach reduces customer concerns about losing MetaFrame Presentation Server as a key part of their application infrastructure by allowing all users to continue to have uninterrupted access to their applications during the grace period.

Customers that have allocated license files for MetaFrame Presentation Server 3.0 or MetaFrame Conferencing Manager 3.0 prior to August 19th will need to re-allocate and download a new license file to activate the 30 day grace period. An e-mail message with information and instructions will be sent directly to these customers later this month after the modifications to CAS have been completed.  This change does not affect product versions prior to MetaFrame Presentation Server 3.0 and MetaFrame Conferencing Manager 3.0.
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This is a very good thing. The fact that you can't configure a backup license server in MetaFrame Presentation Server 3.0 is a major limitation of the product, and several large companies refused to deploy it until this problem was fixed.

This is turning out to be a great week for Citrix!

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This message was originally posted by an anonymous visitor on August 14, 2004
I often wonder why a corporation as big as Citrix is so hung up on licensing. There is clearly no Trust to coporation using the software.

Over the last month I have had to install Citrix, Trend, Win2k3,and Checkpoint. Gone are the days that you enter a licence key from a licence certificate. You now have to enter your life details in order to get a username and password that you might use once a year !

Not to mention the problems I had with people registering and leaving the organisation...
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This message was originally posted by an anonymous visitor on August 15, 2004
Citrix, thanks for listening and responding.
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This message was originally posted by an anonymous visitor on August 13, 2004
<no comment entered>
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This message was originally posted by Brian Madden on August 13, 2004
So clear now!
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This message was originally posted by brian lilley on August 17, 2004
this still doesn't resolve the other restrictions of the new licensing component... i.e. one single server to support possibly global enterprises?? if you wish to share your 10,000 user licences across all machines around the world, you are forced to use a single server somewhere which needs to be contacted everytime a user logs in.

I didn't much care about the 96 hour limit anyway... who would not be able to get another licence service up in 96 hours!!?? except my mate Dave who is a one armed unix expert with a tendency to drink heavily.

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This message was originally posted by sebi on August 19, 2004
It's possible to cluster the CTX License Server over MS Clustering.
See this guide from CCS

Supporting Microsoft Clustering for MetaFrame Access Suite License Server 1.0.0:
http://support.citrix.com/kb/entry.jspa?categoryID=275&externalID=CTX104878
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