This is the first paper in my "Certified No Bull" program. It's an ROI study that Appsense did showing how much money their Performance Suite can save customers over a three-year period.
The numbers in the paper can be hard to swallow since they're for the specific organization that the case study covered. However, Appsense provides a free, online version of the ROI calculator used in the paper at www.appsense.com/roi. This means that if you don't believe the numbers in the paper, you can try it yourself with your own numbers.
I've verified the numbers and formulas that drive this calculator, and I'm happy to certify them as providing true, accurate, and useful results.
AppSense Performance Suite ROI.pdf