BriForum 2015 - EUC Isn't All About the Technology. It's About Users, Too

 

EUC Isn't All About the Technology. It's About Users, Too
Presented by Barry Coombs and Andrew Wood

More often than not, EUC projects focus on the technology involved (limitations, functionality, restrictions) rather than the user experience, which is, of course, what matters most. In this session, Barry Coombs and Andrew Wood will discuss the important stages that you need to hone in on for an end user focused design, including desktop assessments, employee interviews, selecting departmental champions, and carefully completing a proof of concept and a staged rollout. Discover the key elements that need to be considered when wading through a mass of information from a desktop assessment and help to create a concise list of what matters. The information collected during the session will be used to highlight key design considerations that can affect the end users’ experience.  Discussion will focus on:

  • The importance of the user in an EUC-focused design
  • Key elements that will affect a design when completing a desktop assessment
  • Design considerations to ensure a successful EUC project for the user and not just the admin
  • The important stages to a user focused implementation

Session Takeaway: Go beyond the technology involved in your EUC project, and discover key design considerations that can affect the end users’ experience.

 

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