Dell releases "Wyse" vWorkspace 8.5, with HTML5 clients and enterprise scale

Last week Dell released Wyse vWorkspace 8.5. Recall that Dell bought Quest, whose vWorkspace product (which they got when they bought Provision Networks) is a competitor to Citrix XenDesktop/XenApp and VMware Horizon View.

Last week Dell released Wyse vWorkspace 8.5. Recall that Dell bought Quest, whose vWorkspace product (which they got when they bought Provision Networks) is a competitor to Citrix XenDesktop/XenApp and VMware Horizon View. Dell also bought Wyse, who had their own software products which enhanced Microsoft's RemoteFX protocol, including Wyse TCX (for protocol acceleration) and an HTML5 client.

Since then, Dell combined the desktop virtualization assets of Quest and Wyse into a single group, and they pulled Wyse's software into the vWorkspace Suite. vWorkspace 8.5 is (I think?) the first combined release that pulls together the best of both worlds.

You'll notice that Dell has also created the "Wyse" sub-brand which will be used for all their desktop virtualization offerings—both hardware and software—which is why this is branded as Dell "Wyse" vWorkspace 8.5.

vWorkspace 8.5 does VDI and RDSH for Windows and Linux desktops with published apps / seamless windows to both VDI VMs and RDSH sessions. It has built-in monitoring, thin provisioning, disk acceleration, clients for lots of different platforms (including the new HTML5 client), policy-based deployment and configuration, a secure access server, disk streaming, unified communications...

Oh, and it costs 100 bucks per user.

Dell is walking a fine line now that they do hardware and software. (This isn't unique to their desktop virtualization offering of course.) On the one hand they don't want to piss off Citrix or VMware since lots of XenDesktop, XenApp, and Horizon View customers use Dell hardware for their virtual desktop environments. On the other hand, you have to imagine they're like, "Dude, why don't you cut all that complexity and cost and just go with vWorkspace?"

I've always had a soft spot for vWorkspace. As I've written many times, it was Provision Network's Peter Ghostine demoed a single product way back at BriForum 2007 Chicago that combined RDSH sessions and VDI into a single product. (Peter said, "VDI is nothing more than a single user Terminal Server"—something that's obvious today but was revolutionary back then. And it's taken, what, 6 or 7 years for Citrix and VMware to catch up to that vision?) They actually released a VDI product in 2005 which was well before both Citrix and VMware entered the space.

Honestly I was kind of sad when Dell bought Quest because I was worried that due to their relationships with Citrix and VMware that they'd either kill off vWorkspace or let it wither, but the company has recently re-committed to advancing the product.

Overall I'm excited about vWorkspace's prospects and what they have in the future. Combining all that and everything from Wyse into a single group makes sense, and I'm glad they did it.

Dell is trying to position vWorkspace as a simple solution for SMBs (they even have a "Wyse Datacenter" offering for up to 500 seats which has all the software and server hardware bundled together) while trying to court enterprise customers as well. (vWorkspace 8.5's secure access servers can scale to 10,000 users per node, and they have a "cloud scale" offering which is built on Nutanix) So that's a fine line too.

vWorkspace has been very popular among customers (with a 94% CSAT rating), so it will be interesting to see if their simplicity, combined with Dell enterprise support and a dirt-cheap price will get them anywhere. I've said many times that I like competition in our space, so this is great overall. But man, the Citrix/VMware duopoly is going to be hard to put a dent in.

What do you think?

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<insert the standard disclaimer about me being a Dell engineer...blah, blah, blah)


Quick correction, in the first paragraph that should read " including Wyse TCX (for protocol acceleration)".  WDM is of course Wyse Device Manager.


And you kind of touch on this, but I'd like to highlight that 8.5 includes full use of Wyse Streaming Manager (WSM).  And the inverse of that situation is that current WSM customers now have full rights to vWorkspace.


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Whoops, thanks for that! I've corrected the article.


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I’ll always be a massive fan of vWorkspace and am looking forward to playing with this release!


I’ve always said that it’s one of the best remote desktop management systems to deploy and use compared to the rest… After all this is what Quest’s bread and butter always was – great products for the IT guys.


It’s not just the “realistic” price point but the fact it keeps all infrastructure costs to a minimum which can often go un-noticed in the grand scheme of a project.


For me what they need to do next is to license PCoIP or “other” protocol and stop hedging bets with RDP.


Yes RDP has come on leaps and bounds but its still lagging and new features (few and far between) are rarely backwards compatible. Enhancements only go so far.


Consistent feature sets/capability across the range of client platforms would also help.


Oh and while I’m having a mini-rant… It’s a shame the script logic stuff was never utilised while they had the chance.


Dell is very lucky to have retained a lot of the talent in the team.


Now with the Wyse partnership could we see a Mirage type competing product being brought into the mix?


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I've been actively working on vWorkspace as XenApp alternative for the past 3 years.  Through the acquisition by Dell I had my concerns as well, but through subsequent release and rebranding, there support and development have really stepped up and worked with us on our requirement, which we have a lot that fall out of industry standards.   Their commitment to the enterprise has not wavered and I looked forward to our partnership.  As important as functions/features are, commitment to support is a big reason (to me) Im excited to move forward, this is something Citrix on the XenApp side has struggled with as of late.


As for the feature/comparison battle, my industry doesn’t move as quickly, so ensuring I can still deliver tomorrow what I had last week is key, ie… Xenapp 6.5  7.X. Since our adoption rate for new features or feature replacements are not as aggressive as the industry, is the reason Im can’t be as vocal in this aspect of delivery, but based off my interaction with their dev and support, it is something they watch closely.   AS with all technologies, once the adoption rate increase as it has in my environment.   I do see the capabilities across multiple platforms becoming consistent, which they have already done with our ever growing MAC footprint across my client base.


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What a stupid move by Dell. Why would Citrix/VMware now want to sell WYSE clients? Why would any enterprise customer want to switch to Dell who are playing feature catch up? No wonder they de-listed, stupid moves like this underscore why Dell struggles. Dell is a hardware company not a software company, pretending to be one, is a going to kill you. Add services if you want and work with software providers to sell your hardware and add services. Trying to compete in software with a crappier product is just dumb business sense.


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Just curious about the HTML5 client requirements. I am currently in an environment stuck on XP/IE8 for the next 6-12 months and would like to move a thick client off the desktop into the server farm and wonder if Wyse vWorkspace is a candidate?


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I'm not aware of any HTML5 solution that works with IE8. You'd have to use an alternate browser like Chrome or Firefox on XP if you still need IE8 for some applications.


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The browser requirements for vWorkspace HTML5 access are here:


documents.software.dell.com/DOC263095


Feel free to contact me at Patrick underscore Rouse at Dell dot com if you have more questions.


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