Catching up on Quest Software and KACE Cloud MDM

KACE Cloud MDM is the spiritual successor to the KACE K3000 and Dell EMM.

Today the KACE division of Quest Software is announcing updates to their KACE Cloud MDM service and the KACE Systems Management Appliance. There are some interesting background threads here, so last week I had a call with Ken Galvin, who leads product management for KACE, to learn more.

Of course, when we talk about Quest, most BrianMadden.com readers think of vWorkspace, which was around for a while after Dell acquired Quest, but then retired in 2016 after Dell acquired VMware. The Quest Software that exists today was created last year when several Dell Software product lines were spun out to a VC.

One of the product lines that went into the new Quest Software is KACE. Today, the K1000 and K2000 live on as the KACE Systems Management Appliance and KACE Systems Deployment Appliance.

On the mobility side, several years back while KACE was part of Dell, KACE had an MDM appliance called the K3000. It was one of four EMM products in Dell’s portfolio, and it ended up getting retired after Dell EMM was created. A few years later, Dell EMM was also retired, after Dell bought VMware.

The KACE Systems Management Appliance can integrate with AirWatch or G Suite for MDM, but without the K3000 or Dell EMM around anymore, some KACE customers were looking for a basic, mid-market MDM.

To that end, in July KACE released the KACE Cloud Mobile Device Manager, a brand new cloud service. It's starting out with basic MDM features (remote wipe, encryption policies, inventory, etc.) for iOS and Android, but they are bringing out more on a regular basis. With today’s release, the KACE Systems Management Appliance can now pull inventory data from the KACE Cloud MDM.

Like any endpoint management vendor, KACE has been watching what Microsoft is doing with Windows 10 modern management. Ken didn’t have any roadmap plans to share, but it will be interesting to see when modern management comes into mid-market companies. On one hand, many of these companies tend to move slowly, but on the other hand, the actual work of migration may be more straightforward than at the large enterprise level.

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