Sr Systems Admin-Monitoring/Client (Citrix\Virtualization Administrator)-CLI0000000S
Job Description
Advance your future.
If you want to grow personally and professionally, we invite you to explore Rockwell Collins.
Rockwell Collins is a pioneer in the design, production and support of innovative solutions for our customers in aerospace and defense. Our expertise in flight deck avionics, cabin electronics, mission communications, information management, and simulation and training is strengthened by our global service and support network that spans 27 countries. Working together, our global team of 20,000 employees shares a vision to create the most trusted source of communication and aviation electronics solutions, applying both insight and foresight to help our customers succeed.
We are seeking a Sr. Systems Administrator that can perform moderate to difficult technical and administrative tasks. The candidate will be supporting the underlying technologies related to the Desktop Virtualization Strategy. These technologies include but are not limited to Hypervisors, Hosted Workstations, or alternate remote protocols. This candidate will be working Citrix policy and farm settings, problem resolution, and related liaison activities. Candidate should be an effective communicator, strong team player, and able to participate in a 7x24 on-call support rotation. Candidate must have a strong knowledge of Citrix Administration, including Citrix configuration, security, software installation, file sharing, printer management, authentication, and Citrix performance tuning and scaling. Typical duties may include performing application installations and working with internal support team and application owners. Candidate will also be working closely with the Sourcing Support team for Citrix system updates and configuration changes to the Citrix Application as well as the server OS. Other duties will include application installations and some system configuration verification. Successful candidate with also be responsible for applying appropriate security to systems, documenting the configuration of the system, troubleshooting any reported problems, and system performance tuning.
General Position Functions:
• Provide third tier technical support to both IT and enterprise customers.
• Identification and resolution of individual and system issues which result in or potentially result in disruption to services provided.
• Participate in internal and external projects, reactive and proactive maintenance, sustaining, and break-fix activities.
• Participation in on-call rotation. Ability to respond to on-call requests within the on-call response guidelines.
• Understand and operate within company policies and procedures.
• Participate in cross training and mentoring as necessary to facilitate communication, career development, and system coverage.
• Project participation will range from small to large in scope.
• Perform software installations and upgrades during weekend maintenance window.
• Requirements:
• 5+ years experience with Citrix Presentation Server 4 and above, preference towards Presentation Server 4.5 and/or XENAPP 5.0
• 2+ years experience with XenDesktop 4 or 5
• 5+ years experience Citrix Web Interface, Monitoring Tools (Citrix Edgesight), and Remote Access
• 5+ years experience with application installation and how it interacts with the Citrix
• Application (registry, file system, etc).
Preferred Skills:
• Windows Server 2003 32 bit and 64 bit and above preference towards Windows Server 2008 - strongly preferred
• Wide range trouble shooting skills involving, Active Directory, storage, security, DNS/DHCP, DFS, printers, etc
• Experience using Citrix with both engineers and engineering applications
• XenDesktop 4 and 5
• XenApp 6.5
• Experience with Vmware Vsphere or other hypervisor and desktop provisioning.
• Experience with Blade or Rack mounted workstations,
• Experience with thin clients (setup, configuration, and management).
• Experience with other remote protocols (ie: RGS, PCOIP)
Required Skills:
• Analysis - Demonstrates the ability to provide a general analysis of a problem or situation.
• Cooperation - Recognizes that individual goals contribute toward accomplishing team outcomes.
• Coordinating - Demonstrates the ability to circulate information through the proper channels.
• Customer Service Orientation - Generally applies fundamental service techniques and adheres to proper customer procedures when interacting with customers.
• Dependability - Demonstrates the ability to follow through with work assignments and support management's policies and procedures.
• Judgment - Demonstrates the ability to base decisions on factual information and sound logic.
• Planning - Develops plans that are aligned with corporate policies and budgets.
• Relationships - Displays a compassionate attitude toward the needs of others.
Qualifications
Bachelor's degree in appropriate discipline, and four years of related experience, or, in the absence of a bachelor's degree, ten years of related experience.
US Citizenship is required.
Applicant must be capable of obtaining a US Department of Defense (DoD) security clearance.
Rockwell Collins is an equal opportunity employer committed to building a diverse global culture that values teamwork, integrity, innovation, leadership, and an unwavering commitment to our customers.
Click here to submit your resume online to Rockwell Collins.
Thank you.
Ben Person
Manager – Enterprise Client Operations
Rockwell Collins