Please help with this issue, there are may fixes for this but none seem to work.
I have inherited the server and am an admin on the box, connecting with RDP. Every thing is installed when I run the discovery the error below? I have tried everything except that which fixes it.
Both services are running under the Network Auth. account they time out when trying to run manually.
Citrix MFCOM Service did not respond as expected. Make sure that your user account is a member of this computer's Distributed COM Users group if you are connecting to a remote server. Check the version of Citrix Presentation Server on the computer and make sure that a compatible version of Citrix MFCOM Service is installed and running.
MFCom service just sits there and states 'Starting" the message: Could not start Citrix MFCom Service service on Local Computer.Error 1053: The service did not respond to the start or control request in a timely fashion.
And the IMA service will not start until the MFCom service starts.
What version enviroment and hardware or VM?
I would make sure the account is not locked out and the password is up to date, then do a dsmaint recreatelhc and try starting the services.
Not VM. its Windows 2003 enterprise.
The network user account that installed Citrix is not available any longer and the Presentation server was not fully installed. When I try to uninstall I receive a fatal error and it cancels. I have tried to re-install twice but it will not change anything. Running the dsmaint utility gives no results, the command prompt pops up and goes away, to fast to read.
Its has been sometime since an expert with Citrix has responded.
I know this topic most likely have been covered 100 time and I siffed through the Citrix forums, there are many, many posts and they seem to work for the others but I cannot seem to find a fix.
I would appreciate an experienced Citrix Admin to help me resolve this issue!
It sounds like your server has lost touch with the datastore. I would try 2 things immediately.
1). Run CHFARM to pull it out of the farm, and add it back in.
If this fails
2). Run DSMAINT CONFIG from a command prompt, and be sure to call out your UID, PW, and DSN file location.
If #2 works, then you may need to repeat #1 -- but that should fix you.
Let us know...
If I can suggest something a little simplier. Perhaps the Network Service account does not have enough rights (I have seen this many times). Try switching the logon account to Local Service and see if it starts (I suspect it will).
You can then leave it running that way (but you'll have to change the logon account everytime you do a hotfix) or address the rights issue with the Network Service accounts (like make it a local administator).
See, this server is about 1000 miles away at a Disaster recovery site.
Hi, thanks for your time, this would be a simple test, may months ago I added what I understood was the install account to the to the local admin group and it didn't work, then added the same account as the service account and it didn't work.
I cannot uninstall Citrix it gives a fatal error. If I remove Citrix using MS clean up utility, and rename the old Citrix dir, it will not allow me to RDP back into the server, Citrix replaces the gina.dll file with its own ctxgina.dll. I cannot manually remove all the Citrix services, dont know all the actual names. I cannot reinstall the presentation server due to old services that will not uninstall because they dont have permission or will not run.
So kind of at a stand still.
There is a command line you can use to force the uninstall of Citrix from the server. This was back from the presentation server days (4ish) but I'm sure it can apply or there something similar for the more current xenapp.
msiexec /x mps.msi /L*v c:\output.log CTX_MF_FORCE_SUBSYSTEM_UNINSTALL=Yes
I have used this successfully in the past when I found myself in a similar situation.
Thanks, I will try this and let you know what happens.
Thanks again and I used:
msiexec /x "<path>\mps.msi" CTX_MF_FORCE_SUBSYSTEM_UNINSTALL=Yes
I get an error: 'this action is only valid for products that are currently installed'
I did use the MS clean up utility and removed half the services (manually) and cannot reinstall the presentation server due to the ima & mfcom services hanging during the install. So there you have it.
I faced the exact same issue with two servers in my environment and I also tried everything. Then I finally tried installing Citrix Rollup Pack on the server and it automatically resolved the issue with the services as well as the uninstallation of PS as well. You can also try installing a rollup pack. Make sure you restart after the installation.
I have tried to use: "<path.\dsmaint.exe" recreatelhc and receive error message: you must be administrator to run this application.
Follow the steps in the last post. Your MFCOM service could be corrupt after an update was installed.
-----------------------Matt Mustain, CCA, MCP
Google how to re-register the MFCOM service. If it's stuck in a starting state, you'll have to open taskmgr and kill the process first. IMA & MFCOM work closely together, so check out my recent blog on why IMA doesn't start on Citrix servers sometimes -> http://citrixtechs.com/blog/?p=8