Blackberry Receiver Issue, in the Citrix Web Interface forum on BrianMadden.com

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Brad Posted: Tue, Aug 10 2010 3:04 PM

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Hi, I have Xenapp 5.2 WI and 3.2 SG and trying to get the BB receiver to work.  I have the receiver working on the droid and ipad great but the BB just shows the app list and when I click an icon it just attempts to go in, doesn't show logging in and closes.  I am not sure what to do to correct this? 

These BB's do connect to a BES.  Any ideas or hints are greatly appreciated.

Have a good day,

 

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A-Citrix-tech replied on Tue, Aug 10 2010 7:52 PM

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The BB receiver goes through the BES. Make sure they aren't pointing to a PNAgent site configured for Gateway Direct access.

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