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Problem: Online Plugin Web 12.0 & 12.0.3 - Pub. App won't start over secure gw, in the Client / End User Issues forum on BrianMadden.com

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rauschber Posted: Thu, Jul 1 2010 6:21 AM

hy @all,

we've the problem that our published apps won't start over secure gateway (internet) when a user connects with online plugin web 12.0 or 12.0.3.

in the private release 12.0.3 there should be fixed a problem that looks like the one we have.
look here for more infos -> http://support.citrix.com/article/CTX125293
"After upgrading to Version 12.0 of the plug-in, application launches through Secure Gateway or Access Gateway can fail.
232136"

our server environment:
newest secure gateway (3.2) with presentation server 4 & xenapp server 5 behind.
we use a self programmed web-interface (based on java/tomcat) which implements the latest java api from citrix.

our client environment:
windows 7 64bit & windows xp 32bit

when we use the online plugin 11.2 (or the old 9.150 on xp) -> everything works fine!
another interesting part is, that with the citrix-addon (we think thats the netscape way of starting citrix published apps) for firefox - the application also starts with the 12.0 & 12.0.3 client...

has anyone an idea?
we are happy for every hint!!

thx in advance!

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short update on the case:
- there is a bug in the citrix online plugin 12.0 & 12.0.3
- we got a patched test-client which works! (version 12.0.30.6)
- we are waiting for an official client from citrix

these 3 forum-posts relate to the same problem:
http://forums.citrix.com/thread.jspa?threadID=271050
http://forums.citrix.com/thread.jspa?threadID=265978
http://forums.citrix.com/thread.jspa?threadID=269634

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the official statement is that a client 12.1 will be (hopefully) released until the end of 2010. not more not less...

i hope that my postings were helpfull for some of you!

kind regards
bernhard

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Top 25 Contributor
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A 12.1 client is due out in Q4 this year - probably November.

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if anybody hasn't seen -> the new client is now available and works now!

http://www.citrix.com/English/ss/downloads/details.asp?downloadId=2304987&productId=186&c1=sot2755

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