Hey -
We are running into an issue where, upon the Citrix Web Interface timing out, the published apps are closed and you have to log back into the web interface to keep using your published desktop, etc. This has never been an issue for us in the past, all of our Windows XP users are not impacted, it seems to be specific to Windows 7 clients. Windows XP users' web interface times out to after the default period of time, but their apps remain available and logged in.
Farm - Server 2003\4.5
We are having the same problem, which seems to have started yesterday. I'm curious if your Windows XP users are using Internet Explorer 6, because our issue seems to be related to IE7 and IE8, even on Windows XP. Some of my users have Firefox on their computers, and switching to Firefox as their browser does not cause the published application to close when the browser times out.
Our farm is also Server 2003/4.5. Our test users did not have this issue last week at all, and it only popped up after we switched the servers live.
Interesting... As far as I know, all of our users are running IE7 or IE8, I dont think we have any IE6 users left out there. Also, as far as I know, there are only a few select Windows 7 machines out there that are having this challenge. I have 2 machines, both of which run Windows 7 and IE8, it only happens on one of the machines. I cant help but think it has to be some sort of web browser setting to close the open apps when the web interface times out.
Interesting. I took a machine that was previously having the issue, removed the client all together, then downloaded the new online plugin(Web) from Citrix, ran it, and went back to my citrix web interface, it promted me to detect client, upon which it prompted me to install the activex control, and then let me into my web interface. Magically, I could then log out and my apps remained open. I am not sure if it was the process of doing this that fixed it, or if it was a new version of the web plugin from the site. I will try to figure that out. Deffinitely something related to how the browser and active x control the session...
I'm also getting something strange on my Windows 7 IE8 Web Interface. Once you enter your credentials to log on it takes around 5 minutes to return an 'Internal error' error message. However, if you click the back button in IE8 it then shows you your applications which you are able to run normally.
So far this only seems to occur on Windows 7 IE8 computers.
If you remove the client and then re-add it then yes it prompts you to install and will work for the 1st time, but next time you log in (or after around 60 minutes) this error will return once more.
I've tried this via our Internal Webinterface and via our CAG from a home computer running Windows 7 IE8 and the results are the same.
Not sure if this is a Windows 7 or IE8 issue...
I do also have the same problem..
I start a published desktop from the Web Interface.Then I close the Web Interface. This is also closing the published desktop.
This was not an issue when I was using version 10.200. The issue came up after installing 11.2 client.
Is there a solution/workaround for this ?
The issue occurred here only on computers with 24" monitors and 11.2 client. I advised the according users to specify a fixed session window size in their web interface settings. (The setting was 99% of monitor size)
Frank-Peter SchultzeConsultantLog·in Consultants Germany GmbHwww.loginconsultants.com