We have several Terminal Servers were people connect from all around the world. All the servers are centralized locally in the US. We are having latency issues from Users that connect from outside the US. Networkwise we have MPLS T-1s from all locations, so I don't believe this is network related. We don't use Citrix. The users RDP to the terminal servers.
Anybody has a setup like this? Would a wan acceleratin hardware be worth taking a look at?
Please advice,
A WAN acceleration device will help with bandwidth usage, but not necessarily with latency. A good test is to look at the round trip times of a ping and a traceroute during low network usage between endpoints. Of course data can only travel so fast around the world. If you are using MPLS, then the traffic should only be on the network of one provider.
James Heistand CCEA, VCP, MCSE, ASE Vital Support Systems