Slow logons with XenApp 5 and Novell, in the Citrix XenApp / Presentation Server forum on BrianMadden.com

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Jody Howard posted on Fri, May 1 2009 3:23 PM

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Hi, looking for some help with slow logons.

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XenApp 32 bit farm. Novell authentication required. Initial app launch takes 45-60 seconds. Subsequent app launches during that session 2-5 seconds. Have verified the network provider order with Microsofot Windows Network at a higher priority than NetWare Services, and have ensured that the windows fonts directory is part of the environment variable path.

After enabling verbose logons:

Longest delay

USERENV(c00.5cc) 12:34:46:978 UnloadUserProfile: returning 1

USERENV(14cc.b9c) 12:35:10:649 InitializePolicyProcessing: Initialised Machine Mutex/Events

Any thoughts on optimizing short of getting the University to give up on Novell J?

Thanks

JLH

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EmilBeck replied on Tue, May 5 2009 6:08 AM

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Hmm, have a look at DNS and see if the profile servers are resolving properly. Then try a new user without a stored profile to see if it is a large one causing the issue.

--Emil