Upgrading License Server 1.0 to 11.5, Error 1722 During Install , in the Citrix XenApp / Presentation Server forum on BrianMadden.com
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Upgrading License Server 1.0 to 11.5, Error 1722 During Install , in the Citrix XenApp / Presentation Server forum on BrianMadden.com

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Urqs posted on Fri, Apr 17 2009 6:59 AM

Hi

Im getting the 1722 Error during upgrade of license server, I've logged the msi and here's the results

MSI (s) (14:48) 10:18:19:847: Executing op: ActionStart(Name=RestoreTomcatUsersFile.C9E9E00C_BF5C_4734_89CC_247AB4753329,,)
MSI (s) (14:48) 10:18:19:863: Executing op: CustomActionSchedule(Action=RestoreTomcatUsersFile.C9E9E00C_BF5C_4734_89CC_247AB4753329,ActionType=3122,Source=xcopy,Target="Y:\Program Files\Citrix\\Licensing\tomcat-users.xml" "Y:\Program Files\Citrix\\Licensing\LMC\Tomcat\conf\" /Q /Y,)
MSI (s) (14:48) 10:18:19:878: Note: 1: 1722 2: RestoreTomcatUsersFile.C9E9E00C_BF5C_4734_89CC_247AB4753329 3: xcopy 4: "Y:\Program Files\Citrix\\Licensing\tomcat-users.xml" "Y:\Program Files\Citrix\\Licensing\LMC\Tomcat\conf\" /Q /Y
DEBUG: Error 2888: Executing the Binary view failed
Internal Error 2888. Binary
DEBUG: Error 2835: The control ErrorIcon was not found on dialog ErrorDialog
Internal Error 2835. ErrorIcon, ErrorDialog
MSI (s) (14:48) 10:18:55:550: Product: Citrix Licensing -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RestoreTomcatUsersFile.C9E9E00C_BF5C_4734_89CC_247AB4753329, location: xcopy, command: "Y:\Program Files\Citrix\\Licensing\tomcat-users.xml" "Y:\Program Files\Citrix\\Licensing\LMC\Tomcat\conf\" /Q /Y

Has anybody got an idea what is stopping this from installing??

Thanks

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Qube replied on Wed, Aug 5 2009 11:18 AM

Did you ever findout what was causing this error?

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Have a look at this post on the Citrix forums:

http://forums.citrix.com/thread.jspa?threadID=244857&tstart=0

 

Alan Osborne

President (MCSE, CCNA, VCP, CCA)

VCIT Consulting - Citrix/Terminal Services Remote Desktop Solutions for SMB

VCIT website My Blog

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