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Citrix PS4 web page timeout question, in the Citrix XenApp / Presentation Server forum on BrianMadden.com

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Shane Bryan posted on Tue, Nov 4 2008 11:58 PM

Hello all :) Where abouts are the settings for the Citrix web interface timeout?

Staff log in, get their list of apps, but after a while the web page logs them out. I've forgotten where you set this time out value, it's not in any of the CMC policies, it's got to be on the server hosting the Citrix web interface right?

cheers, thanks in advance

Shane

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Answered (Verified) Pierre Marmignon replied on Mon, Nov 10 2008 11:31 AM
Verified by Shane Bryan

Dear Shane,

This option is only available in the Console starting with Web Interface 4.5.

To modify the TimeOut You have to edit the web.config file using a text editor :

"For Web Interface 4.0, edit the wwwroot\Citrix\MetaFrame\web.config file using a text editor. Add a sessionState element to the First <system.web> section of Web.config declaring a new timeout value in minutes. For example, to change the session timeout to one hour, add the following line (in bold) to /Citrix/MetaFrame/web.config:

    <configuration>

    <system.web>

    <sessionState timeout="60" />

    <compilation debug="false" defaultLanguage="C#">

    <assemblies>

Note: Web.config entries are case sensitive and take effect immediately. Use sessionState, not sessionstate. 

Additional step for IIS 6.0

When Web Interface 3.0 or 4.0 is hosted by Internet Information Services 6.0 on Windows Server 2003, an additional step may be necessary [...]"

Extract from : http://support.citrix.com/article/CTX103672

Best Regards,

Pierre Marmignon

http://www.citrixtools.net

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Suggested by robert nelson

In the AMC, select the WI to manage:  Manage Session preferences, General and web Sessions.

 

--Emil

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sorry i dont see where that is.

under the Suite Components > Configuration Tools > Web Interface i see the web page, but i don't see the option you mention.

 

there's Manage Server Farms, configure authentication methods, customize appearance for user etc but i don't see Manage Session Preferences.

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Suggested by robert nelson

Right click on the name of the web page, then click manage session preferences, then under the General properties click Web Sesssions and you can change the timeout.

 

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sorry Robert, that option isn't there. Under Web Interface, i see the site, but when i right-click on it i get a whole range of options (the same as under the common tasks area) but not the manage-session-preferences one that you mention.

 

(PS4, running Access Suite Console via MMC snap-in)

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Answered (Verified) Pierre Marmignon replied on Mon, Nov 10 2008 11:31 AM
Verified by Shane Bryan

Dear Shane,

This option is only available in the Console starting with Web Interface 4.5.

To modify the TimeOut You have to edit the web.config file using a text editor :

"For Web Interface 4.0, edit the wwwroot\Citrix\MetaFrame\web.config file using a text editor. Add a sessionState element to the First <system.web> section of Web.config declaring a new timeout value in minutes. For example, to change the session timeout to one hour, add the following line (in bold) to /Citrix/MetaFrame/web.config:

    <configuration>

    <system.web>

    <sessionState timeout="60" />

    <compilation debug="false" defaultLanguage="C#">

    <assemblies>

Note: Web.config entries are case sensitive and take effect immediately. Use sessionState, not sessionstate. 

Additional step for IIS 6.0

When Web Interface 3.0 or 4.0 is hosted by Internet Information Services 6.0 on Windows Server 2003, an additional step may be necessary [...]"

Extract from : http://support.citrix.com/article/CTX103672

Best Regards,

Pierre Marmignon

http://www.citrixtools.net

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Shane Bryan replied on Mon, Nov 10 2008 6:03 PM

ahh that's great. thanks so much. my apologies, i forgot to mention what version we were on originally.

thanks again, shane :)

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EmilBeck replied on Wed, Nov 12 2008 11:55 AM

Nice fix, I am still amiss why the setting is not available on your AMC.

--Emil

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