Citrix Consultant/Engineer ***Chicago***, in the Job Postings forum on BrianMadden.com

Please contact info@performanceNS.com if interested. Thanks!

Application Delivery Team - Consultant / Engineer

Summary

As a member of Performance Network Solutions’ consulting team, there is a focus on supporting the tactical operations of the Professional Services team, as well as providing assessment consulting and implementation services. This is done through pre-sales, requirements collection, scope design and execution of implementation services as well as creation of project specific documents.

Performance Network Solutions, Inc. consists of two primary teams, one focused on Security and one focused on Application Delivery. The current need is for an engineer on the Application Delivery Team. The Application Delivery Team’s primary technologies include Microsoft and Citrix, but ultimately encompass a wide gamut of solutions. The Application Delivery Team works directly with the Security Team to design, implement, and support solutions.

Essential Functions:

• Provide on-site implementation and consulting services for a variety of products and services.
• Requires the ability to perform the discovery necessary to learn the details of a customer environment and provide a strategic direction based on those findings.
• Develop rapport and relationships with clients at all levels; creating a personal network within the client base.
• Provide pre-sales support of active systems and vendors, working directly with Performance Network Solutions sales staff and customers.
• Provide leadership by aiding in product research, following up on open issues and acting as an escalation point of contact.
• Act as a technical mentor for other consultants and engineers.
• Monitor customer communication and work with Support Center staff to follow-up on open issues and to communicate status of open tickets.
• Communicate critical customer issues to management and/or escalation engineering staff.
• Requires excellent written and communication skills as well as a technical background in Citrix, Microsoft Server technologies including Active Directory and Exchange 2003 and 2007, as well as a solid understanding of networking fundamentals.
• Provides the opportunity to participate in multiple areas of the consulting role such as pre-sales, requirements collection, scope design and execution of implementation services as well as creation of project specific documents.
• Candidates must also be willing to work with minimal supervision to accomplish the assigned tasks.

Required Education/Experience:

A minimum combination equivalent to experience and/or education that would provide the relevant knowledge and abilities would be qualifying.

Education: Bachelors degree in or equivalent training with specific coursework in business, computer science, liberal arts, and/or information technology is desirable. Technical aptitude is a must.

Experience: At least 3 years of employment with responsibility for implementation, management and troubleshooting of network infrastructure and Citrix environments. This experience should include technical understanding of Active Directory, Group Policy, Windows Server 2003, Microsoft Exchange Server, some Firewall fundamentals and the ability to provide consultative support for these technologies. Ability and experience in identifying appropriate basic networking and security related technologies for customer implementation. Previous job experience in a customer-facing consulting role.

Required Knowledge/Skills:

Candidate should hold one or more of the following professional certifications:

Product Specific Certifications
• Advanced technical degrees
• Citrix Certified Administrator (CCA)
• Citrix Certified Enterprise Administrator (CCEA)
• Citrix Certified Integration Architect (CCIA)
• Citrix Certified Instructor (CCI)
• Microsoft Certified Systems Engineer (MCSE)
• Microsoft Certifications for IT Professionals (MCITP)
• Other Microsoft certifications a plus
• Security related certifications helpful