http://www.brianmadden.com/forums/178.aspxAre you a company looking to hire someone with Citrix, Terminal Server, or server-based computing expertise? If so, post your job listing here.enCommunityServer 2008.5 (Build: 30929.2835)http://www.brianmadden.com/forums/thread/166059.aspxMon, 12 Dec 2011 20:39:31 GMTa59ee4a9-9560-4436-b47c-b649e4ba6aaa:166059KeenaW0http://www.brianmadden.com/forums/thread/166059.aspxhttp://www.brianmadden.com/forums/commentrss.aspx?SectionID=178&PostID=166059<div><span></span></div> <div><span></span></div> <div><span>General Summary</span></div> <div>&nbsp;</div> <div><span>PC support specialists serve as technical experts on the PC platform.&nbsp; They are responsible for the on-going support of BCBST&#39;s computer users regarding all issues pertaining to PCs, printers, peripherals, and WNI-owned software.&nbsp; PC support specialists perform complex troubleshooting, and serve as technical liaisons between users and WNI engineers, as required.</span></div> <div><span>&nbsp;</span></div> <div><span>Job Duties &amp; Responsibilities</span></div> <ul> <li><span>Provides timely and effective technical support to PC-end users, answering questions, troubleshooting problems, and providing general assistance in the use of PC hardware and corporate-standard software.</span> </li> <li><span>Responsible for performing maintenance on all PC hardware, printers, and peripherals used throughout the company, and for the upkeep of associated warranty and service records.</span> </li> <li><span>Maintains regular contact with hardware vendors for repairs to hardware still under a service contract, and performs non-warranty service as required.</span> </li> <li><span>Orders PC parts and components to maintain an adequate inventory.&nbsp;</span> </li> <li><span>Contributes, as a subject matter expert (SME) to the development, implementation and maintenance of PC-related policies, procedures, and standards that conform with organizational objectives and IT industry best practices.</span> </li> <li><span>Documents technical issues and their resolution, in accordance with corporate standards.</span></li> </ul> <div>&nbsp; <div><strong><span>Education</span></strong></div> <ul> <li><span>Associate&#39;s degree in a computer-sciences related field, or equivalent and demonstrable training and experience.&nbsp; Microsoft certifications are a plus.</span></li> </ul> <div><span>&nbsp;</span></div> <div><strong><span>Experience</span></strong></div> <ul> <li><span>Two (2) or more years experience as a full-time professional in the field of information technology, and an excellent understanding of computer hardware and software fundamentals.</span></li> <li><span>Experience with MAC Operating Systems a plus</span></li> </ul> <div><span>&nbsp;</span></div> <div><strong><span>Skills/Certifications</span></strong></div> <ul> <li><span>Excellent interpersonal communication, customer service, problem solving, and time-management skills.</span> </li> <li><span>Dedication to on-going technical education, both as a student and a teacher.</span> </li> <li><span>Associate&#39;s degree in a computer-sciences related field, or equivalent and demonstrable training and experience.&nbsp; Microsoft certifications are a plus.</span></li> </ul> <p><span>&nbsp;</span></p> </div> <div>&nbsp;</div> <div>&nbsp;</div><div style="clear:both;"></div>