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Printers left behind - June 17, 2008
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 I have a few questions about printers in a terminal server. I have XP and thin clients connecting to a Server 2003 ENT environment. Through GP, I allow the printers and drivers to be installed. Lately, both on our Citrix and TS, the printer spooler has gotten upwards of 100k in memory before crashing and I have noticed that some printers from previous sessions are still there once they log off.

Is there anything in group policy that will go through and clean out printers of sessions that no longer exist? I saw something about pruning, but I am not sure if that is the same thing.

Thanks,

Joe
RE: Printers left behind - June 17, 2008
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 Hi,

It sounds like there is a memory leak somewhere.

Download the Citrix StressPrinters utility here:

http://support.citrix.com/article/CTX109374

Once installed, perform a "stress test" against each of your printer drivers. Most printer drivers should auto-create a printer within a few seconds. Eliminate any printer drivers that take more than 10 secs to auto-create a printer.

Also, consider using the Citrix universal printer driver instead of native printer drivers. You can configure it via Citrix policy (do not allow native printer driver installation, set UPD to exclusive mode).


Alan Osborne
President (MCSE, CCNA, VCP, CCA)
VCIT Consulting - Citrix/Terminal Services Remote Desktop Solutions for SMB
p: 604-288-7325
c: 778-836-8025
web: http://www.vcit.ca
blog: http://www.vcit.ca/wordpress
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