Citrix sends rescission letters to customers

Hey Brian,

 I agree this seems odd, and as for licensing policies i have come far along the fact of giving up, whether it comes to MS, Citrix, VMware or others..

 The way i see it, IT costs money, and the most important thing in this jungle of IT is to find partners or advisors(this could be newsgroups, websites, communities, resellers, disties) that will help guide you through this jungle. Noone doing licenses once a year will be able to comprehend the policies, thats my argument. So selecting advisers, partners that can help you find not only the best technical solution but also the most beneficial solution seen from an economical standpoint is the key.

Would it be easier if the vendors decided to simplify their licenses.. hell ya! ;)

/Rene

Dear Brian and for anyone that cares,

The rescinding of licenses is something that i'm not going to discuss as from working with Citrix for the last 4 years, this is quite common where a channel partner has to jump through hoops in ref to licensing, What does concern me is that you actually do think that resellers make about 20% from a licensing deal, Without trying to sound like a know it all, it sometimes makes me think that when you dont deal with this aspect of it licensing like yourself how would you know, is that what Citrix tell you. Dont get me wrong to make 20% is not common at all and becasuse of so many resellers selling Citrix to make that would be an achievment in itself. The only really way for those that care is that you have to sell a solution where you are maximising you margin from third party products like, Secure Computing's Safeword for ....., Thinprint, AppSense, to name but a few.

So for anyone that does read this, stop beating up your reseller by getting them to jump through hoops when they actually make no real money from Citrix.

Think about it :-)

Rant over !!!

You mean Emergent Online... 

No, I meant Provision Networks. www.provisionnetworks.com.

But in this case I have to say that Citrix made there own bed.
For years licensing has been a convoluted messy process, and one ever changing so that even a savvy client cannot make sense next time they need to purchase, allocate, reallocate, or migrate licenses. Add to the mix a website redesign on each visit and , well it does add up to a lot of frustration and effort. Besides this however, Citrix in CPS4 stated that online license verification would be active. The already required a recinding statement on XP licenses going to CPS4 and noted that there was an active 30 day time out on XP licenses migrated to CPS4. I'm here to tell you that never worked--- we're an honest shop but I did wait and see just the same -- and the old XP licenses never timed out. So what I read here , is that rather than create or repair the technology to do online license verfication, Citrix instead places to burden on customer, and partners, and in the end themselves.

Licensing, just wondering how many years of knowing a problem exists it will take for them to redsign --- properly that is.

make ya go hmmmmmmm.