by
Brian Madden
This is a video of a breakout session from BriForum 2005.
Session Description: Today’s automobiles are working marvels. The mechanical complexity and
sheer number of measurements and controls needed to keep the auto
running at its peak have necessitated the use of multiple onboard
computers. That, of course, insulates you from all that complexity.
From the driver’s perspective, the automobile remains a simple machine
to operate and a reliable mode of transport from point A to point B.
The complexity of today’s business applications has far surpassed that
of the automobile. Business “drivers” must be certain that their
applications get them from point A to point B in real time. Yet most
tools that manage the performance and availability of those systems do
little more than collect information and pass it to humans, who must
attempt to understand it, correlate it, and act upon it in real time.
Complexity, criticality, and cost have contributed directly to
lengthening the process of service level management and have made
business leaders uncertain about the ability of the application to meet
business goals.
This session will take a closer look at how the “mechanics” of the IT
department can significantly reduce problem resolution in Citrix and/or
web application environments.
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