At the whiteboard - vWorkspace solving solving issues at the support desk - The Official Quest Software Desktop Virtualization Group Blog - BrianMadden.com
Brian Madden Logo
Your independent source for desktop virtualization, consumerization, and enterprise mobility management.

At the whiteboard - vWorkspace solving solving issues at the support desk

Written on Feb 18 2011 804 views, 3 comments


by Quest Communities : Blog List - vWorkspace

All to often talk about VDI is related to reducing TCO by easing management of deploying and updating the Windows OS, but rarely does anyone spend any time explaining how switching from physical to virtual desktops will affect the support desk (helpdesk Read More...

Read the complete post at http://communities.quest.com/community/vworkspace/blog/2011/02/17/at-the-whiteboard--vworkspace-solving-solving-issues-at-the-support-desk

 
 





(Note: You must be logged in to post a comment.)

If you log in and nothing happens, delete your cookies from BrianMadden.com and try again. Sorry about that, but we had to make a one-time change to the cookie path when we migrated web servers.

Trackbacks

Successfully Resolve Customer Service Problems to Retain Customer Loyalty | Support 4 Gurus Blog wrote Successfully Resolve Customer Service Problems to Retain Customer Loyalty | Support 4 Gurus Blog
on Sun, Feb 20 2011 8:05 AM

Pingback from  Successfully Resolve Customer Service Problems to Retain Customer Loyalty | Support 4 Gurus Blog

Magical Customer Service for the Irate Clients | Support 4 Gurus Blog wrote Magical Customer Service for the Irate Clients | Support 4 Gurus Blog
on Mon, Feb 21 2011 2:03 PM

Pingback from  Magical Customer Service for the Irate Clients | Support 4 Gurus Blog

Customer Loyalty And Resolving Customer Service Problems | Support 4 Gurus Blog wrote Customer Loyalty And Resolving Customer Service Problems | Support 4 Gurus Blog
on Wed, Feb 23 2011 2:10 PM

Pingback from  Customer Loyalty And Resolving Customer Service Problems | Support 4 Gurus Blog