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Quest Communities : Blog List - vWorkspace
All to often talk about VDI is related to reducing TCO by easing management of deploying and updating the Windows OS, but rarely does anyone spend any time explaining how switching from physical to virtual desktops will affect the support desk (helpdesk
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Read the complete post at http://communities.quest.com/community/vworkspace/blog/2011/02/17/at-the-whiteboard--vworkspace-solving-solving-issues-at-the-support-desk
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