Woo-hoo! I won a Citrix Oscar... I think? - Brian Madden - BrianMadden.com
Brian Madden Logo
Your independent source for desktop virtualization, consumerization, and enterprise mobility management.
Brian Madden's Blog

Past Articles

Woo-hoo! I won a Citrix Oscar... I think?

Written on Feb 25 2008
Filed under:
11,246 views, 8 comments


by Brian Madden

Most of you know that Gabe, Shawn and I have made technical "how to" videos for Citrix that are posted on Citrix.com. We cover various technical aspects of their products, like AIE, how licensing works, CPU management, farm design, etc.

In a recent blog post on Citrix.com, Byron Thomas announced (in the spirit of the Hollywood Academy Awards) that the best video of the year, with 60% more views than any other, was "Understanding and Designing Presentation Server Farms" video. The runner-up was "Licensing Essentials."

This is exciting news for me because I made both of those videos! (Although for some reason Byron didn't actually mention my name in his post! :( Maybe he didn't want me to make a long acceptance speech?)

I popped over to the Tech Videos page on Citrix.com to revel in my win. But wait? What's this? My winning "Understanding and Designing Presentation Server Farms" is no where to be found. The closest thing is "Understanding and Designing XenApp Farms." Hmm... The description says that this video was made by Brian Madden, but I sure don't remember making any videos about XenApp. It turns out that Citrix just did a find-and-replace on "Presentation Server" and replaced it with "XenApp." This is bad, because I don't think XenApp technically exists as a product, does it? And my video was made for the old Presentation Server 4.5, not the new XenApp. Plus my video is a static WMV file, which of course still has all the references, text, and graphics for "Presentation Server" not "XenApp."

As you know, I love the XenApp name and I think Citrix was smart to change it. But doing a mass find-and-replace against all current documentation and material is foolish, especially when the product itself has not been rebranded. I mean imagine this from an admin's point of view. "I have Presentation Server, and I want to learn about it. Ah, look at these Tech Videos. Oh no! These are all about XenApp, the new version of Presentation Server. Well, I guess there's nothing here for me!"

It will be even worse when Citrix finally does release XenApp. Imagine a XenApp admin. "OK, I have this new XenApp thing. Now I'll go online to learn about it. Cool! Look at all these XenApp videos about this new product!" But of course those aren't about the new XenApp at all. They're about the old Presentation Server. In fact large swaths of those videos will be WRONG if applied to the new XenApp.

So congratulations to whoever made those two Oscar-winning XenApp videos that are strikingly similar to my own two Presentation Server videos! And Citrix, we love XenApp. But confusing us in this way is very very bad!

 
 




Our Books


Comments

Andrew Storrs wrote You hit the nail on the head with that one
on Mon, Feb 25 2008 8:14 PM Link To This Comment

Someone needs to remind the marketing group that not everyone is interested in the latest and greatest thing (especially when it hasn't been released!). Pretty soon we're all going to be refering to it as "the application formerly known as Presentation Server", hmm... maybe we should just choose a symbol for it ala "Prince"...

With that said Brian, we all love those XenApp (formerly known as Citrix Presentation Server which was formerly known as MetaFrame Presentation Server which was formerly known as MetaFrame XP which was formerly known as MetaFrame) videos, you and everyone else who made ones keep up the good work and congratulations on "the win".

 

Guest wrote You hit the nail on the head with that one
on Tue, Feb 26 2008 1:42 AM Link To This Comment
you forgot formally known as Winframe....  or have I just been around too long!
Guest wrote They can call it what they want
on Tue, Feb 26 2008 4:30 AM Link To This Comment
I care less about the name than i do about it actually being a finished product. After working with Citrix for nearly 10 years i have to say PS4.5 was the most buggy release in that time.  And don't get me started on the issues that STILL exist in the 10.x clients...rant over.
Keith Turnbull wrote Re: They can call it what they want
on Tue, Feb 26 2008 7:06 AM Link To This Comment

As head of Product Development for CPS/XenApp I would like to follow up on your specifics. If you email me directly at keith.turnbull@citrix.com I will do so.

Keith

 

Guest wrote Marketing runs the ship at Citrix
on Tue, Feb 26 2008 7:55 AM Link To This Comment

I am still installing PS 4.5 and prompted with choosing "Standard", "Advanced" and "Enterprise".

I still see remnants of "Metaframe" in the product such as MF20.DSN.

"Citrix Technical" takes a lower priority to "Citrix Sales and Marketing." 

Bryon Thomas wrote Yes, Brian Madden Wins the Citrix Oscar!
on Tue, Feb 26 2008 8:01 AM Link To This Comment

Yes, this year's "Citrix Oscar" goes to Brian Madden. Sorry for omitting that in my original post. I've now updated it. So Brian, when you're ready to make your acceptance speech, we're all-ears. I'll make sure the Academy Awards band doesn't start playing at 45 seconds. :-)

BTW, you spelt my name wrong - it's "Bryon", not "Byron". You must have been reading the classics from Lord Byron recently. :-)

Guest wrote Re: Re: They can call it what they want
on Thu, Feb 28 2008 7:27 PM Link To This Comment
Maybe you wouldn’t mind checking out the following thread on the Citrix forums which many users are experiencing problems with.  Has to do with PNA, Web Interface, SSL, and optionally Citrix Secure Gateway: PNA 10.1 "Program Neighborhood Agent could not contact the server."http://support.citrix.com/forums/thread.jspa?forumID=8&threadID=92360&tstart=0
Guest wrote Citrix must have read this blog
on Thu, Feb 28 2008 7:29 PM Link To This Comment
Citrix must have read this blog because I noticed they updated their web page where Brian called them out on their product naming.

(Note: You must be logged in to post a comment.)

If you log in and nothing happens, delete your cookies from BrianMadden.com and try again. Sorry about that, but we had to make a one-time change to the cookie path when we migrated web servers.