Citrix's CVP Program is Officially Dead

What kind of perks do you get for being an MVP?

What on earth is the customer advisory council?
Did i miss something?

ORIGINAL: jjhols

What kind of perks do you get for being an MVP?

see this:
http://www.brianmadden.com/content/content.asp?ID=165
 
not to mention the personal phone call I got from the TS product mgr last week (spent more than an hour on the phone within him discussing community, the technology etc) access to private newsgroups to communicate with the products teams at redmond, ask questions, talk tech about problems with the guys that write the stuff. etc.
 
Ron O

I can see Citrix's point. I don't think they need a CVP. Personally I would like to see Citrix focus their time and money on certification programs which benefit more.

There is such thing on a local basis in Europe with personnal relationship between Citrix locals and people...
Don't need such program... Just need to get the info...

I have to say that the Citrix advisory Council is a major step forward. Certainly the level of access is positive, and it is possible to pick up some of those benefits as mentioned with the MVP programme (i.e. access to the guys who are actually doing the writing etc), however in truth the proof will be to see whether Citrix actually listened to what the Council was saying, and whether they actually do anything about what was said!

ORIGINAL: Brian Madden

In my opinion, the main problem with the advisory council is that it's made up of Citrix's biggest customers.. And there are a lot of smart people who do not work for customers. In fact, of the 20 presenters at BriForum 2005, not one of them is on the advisoty council becuase none of them works for a large customer. (Most of them are consultants.)

Brian

 
I agree, if the CAC is comprised of only Citrix largest customers, then they are missing out and huge number of
talented people with often far more experience then the guys sitting at the larger corporations. It is the consultants that constantly see more environments and more problems which gives them the broader range of experience.. I would like to see Citrix do more with their certs and offer something to the guys like me who have been working %100 of the time for 9yrs with their products.
 
S.McCauley

Brian
How many people at the Briforum, were in that 20 Citrix largest customers? I can totally understand what you're saying (i.e. it would be good to have consultants there as well), but isn't what really matters is whether the people that buy the product are happy, rather than techies/consultants who might have a slightly different agenda.

ORIGINAL: Guest

I can see Citrix's point. I don't think they need a CVP. Personally I would like to see Citrix focus their time and money on certification programs which benefit more.


We'll that's simple...  Stop screwing the Engineers with forced updates and keep the Certification path current...

A CVP program would be nice, but it goes against Citrix's Mission Statement.  A CVP program will certain cost money upfront to implement and Citrix's primary goal (according to the CEO Mark Templeton) is to become a "Billion Dollar Company".

ORIGINAL: Ralphie

Brian
How many people at the Briforum, were in that 20 Citrix largest customers? I can totally understand what you're saying (i.e. it would be good to have consultants there as well), but isn't what really matters is whether the people that buy the product are happy, rather than techies/consultants who might have a slightly different agenda.


It's the techies/consultants that can really help improve the product...  Large Corps all do things the same way...  Smaller/Mediums size companies all do things differently...

There are still fundimental things that need to addressed...  Try adding 20 published Apps to a new server without using scripts?  Try filter apps by workstation and not just by user (no MSAM).  Smooth Roaming Breaks the ClientName environment variable (This is still very important in many orgs).

The Access Suite Console is Udder Crap... The most horrific and disgusting thing I've ever seen...  Who is provided Citrix with the feedback when it was introduced in 3.0?  Now 4.0 is out and it's horror has been expanded.  WI 4 and PNAgent 4 and now managed by this console.  Like Brian said in his latest article on Load-Balancing WI, most people just copy the webinterface.conf file.

IMO, before tackling new challenges, Citrix need to improve their certification programs. Over the last couple of years Citrix Certification programs have improved greatly. They are on the right track and the people that count, customers should be their focus. I am a Citrix customer and I have a great relationship with Citrix. I am extremely happy with the service I receive and what they achieve with the resources they have. I believe a CVP would be a waist of time and money. I am glad Citrix are not pursuing this. Maybe in the future, but defiantly not now.

ORIGINAL: Guest

IMO, before tackling new challenges, Citrix need to improve their certification programs. Over the last couple of years Citrix Certification programs have improved greatly. They are on the right track and the people that count, customers should be their focus. I am a Citrix customer and I have a great relationship with Citrix. I am extremely happy with the service I receive and what they achieve with the resources they have. I believe a CVP would be a waist of time and money. I am glad Citrix are not pursuing this. Maybe in the future, but defiantly not now.

 
Yeah I forgot. the CAG is made up of the LARGEST customers... (big focus there) so the customers that have 80-90% of their design and implementation work done by consultants (little 70 server farms for hospitals, 50 server farms for small call cetners, 20 server farms for law firms) are left completely OUT. their voice not heard at all.... So focusing on the customer is really happening.. Actually focusing on their enterprise customers is happening, not focusing on all the customers
 
CVP a waste of time an money?? ever notice how hard it is to get feedback (quality feedback) on software? I worked for a software company for two years. It is almost impossible and expensive. A CVP program WOULD offer that feedback from LOTS of customer  not just the biggest ones.
 
BTW... would it interest you if I said the IP you came from was Citrix owned?
 
Ron

Brian,
I am on it.
Jim Kenzig
 

Ron,
 
Anybody who has a agreement with Citrix can offer feedback or improvements. I have two improvments, mainly around reporting. Both are not that high up on their ranking system. Your only pro for a CVP was feedback...see above. IP from Citrix? 1) How did you figure that out, are you an administrator of brianmadden.com? 2)If I was I would use an anonymous proxy.
 
This is all pointless anyway, Citrix has made up their mind for now, so get on with life and if you want a CVP so badly try other methods. Brian gave it a good shot...good on him...and maybe one day Citrix will change their mind. 8ter.
 
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