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TS 2003 R2 - Event ID 1508-1515-1502-1511 Cannot access user profile, in the Terminal Services forum on BrianMadden.com

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gianluca calloni Posted: 09-03-2008 3:56 AM
Hi to all.
I'm new to this forum.
I've a problem whit my account on TS 2003 R2. In the morning, when a i try to log in, the system log me in a tempory profile cause my profile is... "being used by another process".
After rebooting server, i can log whit my profile.
In the event wiever, i find the follow error:

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1508
Date: 03/09/2008
Time: 8.34.26
User: NT AUTHORITY\SYSTEM
Computer: ZYON
Description:
Windows was unable to load the registry. This is often caused by insufficient memory or insufficient security rights.

DETAIL - The process cannot access the file because it is being used by another process. for C:\Documents and Settings\calloni\ntuser.dat

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1502
Date: 03/09/2008
Time: 8.34.28
User: JODOVIT2\calloni
Computer: ZYON
Description:
Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile. If this problem persists, contact your network administrator.

DETAIL - The process cannot access the file because it is being used by another process.

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1515
Date: 03/09/2008
Time: 8.34.28
User: JODOVIT2\calloni
Computer: ZYON
Description:
Windows has backed up this user's profile. Windows will automatically try to use the backed up profile the next time this user logs on.

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1511
Date: 03/09/2008
Time: 8.34.28
User: JODOVIT2\calloni
Computer: ZYON
Description:
Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.

I've read the topic TS2003 event ID 1500 / 1508 running out of system resources - June 07, 2007 , and I have tried to modify the register as illustrated by the Microsoft article 935649, but in the register it is it already the key PagedPoolSize whit value 0x00000000.

must I change the value in 0xffffffff? Must i add the key PoolUsageMaximum whit value 30?

All the comments and the suggestions will be very appreciated.

Please... Sorry for my english..
  • | Post Points: 20
Top 10 Contributor
Points 15,109
Hi,

Are you using UPHClean on the server? If not, install it as it deals with most common file/reg lock issues on logoff and makes sure that profiles unload cleanly and quickly.

Alan Osborne
President (MCSE, CCNA, VCP, CCA)
VCIT Consulting - Citrix/Terminal Services Remote Desktop Solutions for SMB
p: 604-288-7325
c: 778-836-8025
web: http://www.vcit.ca
blog: http://www.vcit.ca/wordpress

  • | Post Points: 20
Not Ranked
Points 25
Hi Alan. Thank's for your answer and sorry for my replay. I was away....
I try UPHClean. I Hope this solve the problem...
  • | Post Points: 5
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